Return Policy
Class Refund Policy
- Unopened, unused items may be returned within 15 days of purchase.
- No returns accepted on fabric, patterns, books, or opened BERNINA software.
- Isacord thread may not be returned, only exchanged for an alternate color.
- Unregistered sewing machines or LauraStar items may be returned within 15 days of purchase. All packaging and original accessories MUST be included or additional fees may be incurred. Returns on these items after 15 days are at the discretion of one of the shop owners.
- 15% restocking fee and applicable finance charges will be withheld for any returned sewing machine, LauraStar, trolley bag, or furniture item. Any missing accessories will be deducted from return funds at full manufacturer's retail price.
Class Refund Policy
- Notice of withdrawal from class(es) or events shall be made to the Sewing Studio by phone or in-person at least 48 hours in advance of class to receive refund.
- Requests for refunds within 48-hours of class or event will be considered on a case-by-case basis.
- Refunds for customer initiated cancellation will be issued as store credit ONLY.